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General FAQ's

FAQ answers

-Timeline for Delivery

  • Your order will be processed and sent out for shipping within 1 to 5 business days after the order has been received and payment has cleared.All orders will have a tracking number.
  • Shipping upgrades are available in the US, they do not move your order ahead of others, it is a shipping upgrade only.
  • Every item is handmade and orders are not moved ahead of others with shipping upgrades. 
  • Need a RUSH order? Please email us before you place an order to assure we can move your order up in the queue.
  • additional details about shipping can be found here shipping FAQ's

    -Medical alerts

    • We are not a GMP facility. We take extreme care to not cross contaminate any item, however, we are a small home-based business and you need to be aware of the risk of possible allergens. All tags are waterproof.

    -Paracord product details:

    Each and every item is made-to-order just for you. Slight variations may occur.

    -All items are made with 550 Paracord purchased here in the USA
    -Colors may vary slightly depending on screen resolution and dye lots.
    -Tags are printed onto aluminum making them waterproof. Each tag is hand cut and punched with (2) 3/16" holes.The oblong charm is approx. 1/2" x 1-3/4" and the oval tag is approx. 1 3/4" x 5/8". 

    -Leather products details:

    Each and every item is handmade-to-order from a genuine leather hide. Slight variations may occur due to natural markings on the hide. 

    -How do I know you received my order?

    You will receive a detailed order confirmation email from us emsalerts. If you don’t, please check your spam folder.

    -How many feet of paracord is in my bracelet?

    You will have about a foot per inch of bracelet. 

    -Can my paracord bracelet or keychain get wet?

    Yes

    -Will my paracord bracelet mildew if it gets wet?

    No

    -How do I clean the paracord bracelet?

    Swish and soak your paracord item in a bowl of warm water with a little bit of Dawn dish detergent or toss in the laundry in the pocket of a pair of jeans, but please air dry. If for any reason your purchase fails, we will replace it, we stand behind our products for life.